Initial Disclosure Document


Auto Accept Finance Limited

Swift House, Liverpool Road Newcastle under Lyme ST5 9JJ

Initial Disclosure Document

About our financial services

The Financial Conduct Authority

The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

Treating Customers Fairly

Our business is committed to treating our customers fairly and ensuring our products and services are suitable for their needs. Treating Customers Fairly (TCF) is a core part of our culture and philosophy and you can review our commitment to it by asking for a copy of our TCF policy statement.

Other Finance Facilities

You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations and details of their products by researching on the high street, in the media and online.

Who regulates us?

Auto Accept Finance Limited’s is authorised and regulated by the Financial Conduct Authority. Auto Accept Finance Limited’s FCA registration number is 690032 and its address is Swift House, Liverpool Road Newcastle under Lyme ST5 9JJ

What to do if you have a complaint

If you wish to register a complaint, please contact us:

In writing: Write to Swift House, Liverpool Road Newcastle under Lyme ST5 9JJ By telephone: 01782 574555 
By email:

If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. If you cannot resolve a complaint with us, you may be entitled to refer it to the Financial Ombudsman Service whose contact details are set out below:

In writing: The Financial Ombudsman Service, Exchange Tower, London E14 9SR By Telephone: 0800 0234567
By email:

Confidentiality and Data Protection
Your information will only be disclosed to 3rd parties in the normal course of arranging and administering any services you request us to provide. This may include sharing your information with credit reference agencies and other companies for use in credit decisions and fraud prevention. For full details of where your information will be sent, and the purpose for doing so, or to cancel your consent for the processing of your personal data, please contact us in writing or talk to your Sales Adviser.